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Rules require television commercials, programs to have same average volume

Q: Is there a law which prevents television commercials from being louder than usual?

A: Yes. Federal Communications Commission rules require commercials to have the same average volume as the programs they accompany.

The Commercial Advertisement Loudness Mitigation Act took effect in late 2012. You can file a complaint with the FCC and also submit a complaint to the TV station, pay TV provider, programming network or advertiser to convey your concerns.

For the FCC to evaluate the complaint, it needs the following information:

State if you watched the commercial on pay TV (such as on cable or satellite) or if you watched it on a broadcast television station using an antenna;

The name of the advertiser or product promoted in the commercial;

The date you saw the commercial;

The time you saw the commercial;

The name of the TV program during which you saw the commercial;

State which TV station (by call sign and/or channel number and the station’s community) or pay TV provider (with its system location) transmitted the commercial; and

If you watched the commercial on pay TV, the channel number on which you saw it and the cable programmer or network, such as CNN or HBO.

The FCC recommends that complaints be filed electronically using the Commission’s online complaint form found at https://consumercomplaints.fcc.gov/hc/en-us . To access the form, click on the Complaint Type button – TV (includes Cable and Satellite), or Radio – then the File Complaint link. Once the form opens, select the “Issues” drop-down box, and then click on the “Loud Commercials” option. Additional fields will then appear that are relevant to this topic. Click on the “Submit” button to file your complaint online. To enable the Commission to evaluate your complaint, you should complete the form fully and accurately.

You may also file your complaint by fax to 1-866-418-0232 or by letter mailed to

Article source: http://www.dothaneagle.com/news/local/rules-require-television-commercials-programs-to-have-same-average-volume/article_34a87106-c0ed-11e7-89cb-3b485084e8a2.html

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