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HMV faces the music in Christmas crunch test

Doug Putman

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HMV

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Doug Putman believes in keeping HMV’s core customers happy

Since Doug Putman rescued UK music retailer HMV in February, he has thrown himself wholeheartedly into running a transatlantic retail empire.

The Canadian businessman has found himself jetting back and forth between his Ontario-based Sunrise Records chain and his newer acquisition.

On average, he spends one week a month in the UK. “I must do about 500,000 air miles a year,” he says.

Now he faces his latest challenge, the all-important Christmas period.

“That’s crunch time,” he says. “All the hard work you do for 10 months of the year, that period is when you see it come to fruition and you see how good a job you did.”

A lot is riding on the chain’s performance

Article source: https://www.bbc.com/news/business-49787061

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