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Why the pandemic doesn’t stifle entertainment industry leaders

Entertainment businesses are struggling, but innovation continues. Once the pandemic subsides, customers will have plenty of exciting games and attractions awaiting them if the input of three industry leaders who spoke during the American Amusement Machine Association’s virtual annual meeting is any indication. Listeners had a chance to learn how three industry leaders are making the best use of their time in light of restrictions during the coronavirus pandemic.

Craig Buster describes how miniature golf equipment stays sanitized.

Craig Buster, general manager, Wild Island Coconut Bowl, Sparks, Nevada, the 2019 AAMA FEC of the Year, described how his team fine tuned its operations during the recent lockdown and has focused on customer service since reopening on June 1.

In the 80 days the facility was closed under a state order, Buster and his team did preventive maintenance on all equipment and sanitized the facility twice.

Since reopening at 50% maximum capacity, all employees have had temperature checks and wear masks. They also placed “one way” social distancing stickers on the floor throughout the facility.

“That was definitely some challenging times,” Buster said.

For games that are now closed, the card reader carries a sign explaining it is closed to ensure social distancing.

Sanitation stations have been placed throughout the facility, along with signs reminding people to wear face masks. The team built the sanitation stations themselves using PVC and painted wood from table bases that were not in use.

“That saved us a ton of money,” Buster said.

All POS desks offer guests touchless and cashless payment options.

How equipment stays clean

Miniature golf customers can buy a game card at the front desk and swipe the card at a vending machine to choose the ball they want to use, and the sanitized ball is dispensed. At game’s end, the 18th hole collects the ball to be resanitized.

Article source: https://www.vendingtimes.com/articles/why-the-pandemic-doesnt-stifle-entertainment-industry-leaders/

About Michael

Why the pandemic doesn’t stifle entertainment industry leaders

Entertainment businesses are struggling, but innovation continues. Once the pandemic subsides, customers will have plenty of exciting games and attractions awaiting them if the input of three industry leaders who spoke during the American Amusement Machine Association’s virtual annual meeting is any indication. Listeners had a chance to learn how three industry leaders are making the best use of their time in light of restrictions during the coronavirus pandemic.

Craig Buster describes how miniature golf equipment stays sanitized.

Craig Buster, general manager, Wild Island Coconut Bowl, Sparks, Nevada, the 2019 AAMA FEC of the Year, described how his team fine tuned its operations during the recent lockdown and has focused on customer service since reopening on June 1.

In the 80 days the facility was closed under a state order, Buster and his team did preventive maintenance on all equipment and sanitized the facility twice.

Since reopening at 50% maximum capacity, all employees have had temperature checks and wear masks. They also placed “one way” social distancing stickers on the floor throughout the facility.

“That was definitely some challenging times,” Buster said.

For games that are now closed, the card reader carries a sign explaining it is closed to ensure social distancing.

Sanitation stations have been placed throughout the facility, along with signs reminding people to wear face masks. The team built the sanitation stations themselves using PVC and painted wood from table bases that were not in use.

“That saved us a ton of money,” Buster said.

All POS desks offer guests touchless and cashless payment options.

How equipment stays clean

Miniature golf customers can buy a game card at the front desk and swipe the card at a vending machine to choose the ball they want to use, and the sanitized ball is dispensed. At game’s end, the 18th hole collects the ball to be resanitized.

Article source: https://www.vendingtimes.com/articles/why-the-pandemic-doesnt-stifle-entertainment-industry-leaders/

About Michael
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